Contact information

Contact Us

Whether you have a question about an order, a product, shipping, or returns, the Adel Scent customer support team is here to help.

We are committed to providing fast, friendly, and professional assistance throughout your shopping experience.


Company Information

ADEL SCENT

Operated by:

MARTINEZ AERONEXUS LLC
Registration Number: 1406496.06

900 Walnut Street
Winchester, KY 40391
United States


Customer Support

Our customer support team is available:

Monday – Friday
9:00 AM – 6:00 PM (EST)


Email: support@adelscent.com

Phone: +1 646 781 9348

Website: adelscent.com


Contact Form

You may also contact us using the contact form available on our website.

To help us assist you more efficiently, please include:

  • Full Name
  • Email Address
  • Order Number (if applicable)
  • Details of your inquiry

Our team will respond as soon as possible.


Order Support

For questions regarding an existing order, please include:

  • Your Order Number
  • The Email Address used during checkout
  • A brief description of your request

Providing this information allows us to assist you more quickly.


Business Hours

Customer Support Hours

Monday – Friday

9:00 AM – 6:00 PM (EST)

Average Response Time

Within 24–48 business hours


We Value Your Feedback

Your satisfaction is our priority.

At Adel Scent, we continuously strive to improve our products, services, and customer experience. If you have any questions, suggestions, or feedback, we'd love to hear from you.

Thank you for choosing Adel Scent. We appreciate your trust and look forward to serving you