Shipping Policy

Thank you for shopping with Adel Scent.

We are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.

Order Processing

Orders are processed within 48 to 72 hours after payment confirmation.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Processing times do not include weekends or public holidays.

---

Shipping Options

Standard Shipping – Free
Estimated delivery: 14–20 business days

Express Shipping – $15
Estimated delivery: 7–14 business days

---

Important Information

• Delivery times begin after your order has been processed and shipped.
• Shipping estimates are approximate and may vary depending on destination, customs clearance, weather conditions, or carrier delays.
• Some orders may require additional verification for security and fraud prevention purposes before shipment.
• Orders with a value over $50 may require a signature upon delivery.
• Tracking information will be provided once your order has been dispatched.
• Customers are responsible for ensuring that the shipping address provided during checkout is accurate and complete.

---

International Shipping

We proudly ship to most countries worldwide.

Please note that customs procedures, import duties, taxes, or other local fees may apply depending on your country's regulations. These charges, when applicable, are the responsibility of the customer.

---

Lost or Delayed Packages

If your package has not arrived within the estimated delivery timeframe, please contact our support team.

We will work directly with the shipping carrier to investigate the shipment and provide an appropriate resolution whenever possible.

---

Contact Information

If you have any questions regarding shipping, please contact us.

ADEL SCENT

MARTINEZ AERONEXUS LLC
Registration Number: 1406496.06

900 Walnut Street
Winchester, KY 40391
United States

Website: adelscent.com
Email: support@adelscent.com
Phone: +1 646 781 9348